Privacy Policy

Welcome to MoonMode (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website moonmodeit.com or make a purchase from us. By using our Site, you agree to the practices described below.

1. Information We Collect

a. Personal Information
We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit card, PayPal, etc.) — note: full payment details are handled securely by our payment processor, not stored on our servers.

b. Automatically Collected Information
When you use our Site, we may automatically collect:

• Your IP address
• Device and browser information
• Pages you visit on our Site and how long you stay on them
• Clickstream data and navigation paths
• Cookies and similar tracking technologies

c. Third-Party Information
If you connect with third-party services (such as PayPal or social logins), we may receive information from those services (with your permission), such as your name and email address.

2. How We Use Your Information

We use the collected information for:

• Processing, fulfilling, and managing your orders
• Communicating with you about your orders, shipping, or customer service requests
• Improving our website, products, and services
• Sending promotional emails or marketing (only if you opt-in)
• Preventing fraud and securing our website
• Complying with legal obligations

3. Sharing Your Information

We will not sell your personal information. We may share your data with:

• Service providers (payment processors, shipping companies, analytics tools) who help us run our business, but they only receive the information necessary to perform their services. Termly+2TermsFeed+2
• Legal authorities, when required by law or to protect our rights or safety
• Potential business partners (e.g., in a merger or acquisition), subject to confidentiality protections

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and items in your shopping cart
• Analyze site usage and improve our user experience
• Provide marketing and targeted advertising (if you consent)

You can control cookies through your browser settings. Please note that disabling cookies may impact the functionality of our Site. BigCommerce+1

5. Data Security

We take data security seriously and implement reasonable measures to protect your personal information, such as:

• Using secure HTTPS for data transmission
• Working with PCI-compliant payment processors
• Restricting access to personal data to authorized personnel

However, no system can guarantee 100% security, and there is always some risk in transmitting data over the internet.

6. Data Retention

We keep your personal information only as long as necessary to:

• Fulfill your orders
• Provide ongoing customer support
• Comply with legal obligations
• Resolve disputes

Once the data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your data (subject to legal restrictions)
• Restriction or objection to our processing of your data
• Withdrawal of consent (where applicable)
• Data portability (requesting a copy of your data in a structured format)

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete it.

9. International Data Transfers

If you use our Site from outside the country where our business is based, your data may be transferred across borders. By using our Site, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our Site after changes means you accept the new policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
📧 [email protected]